Family and Youth Success (FAYS) Program formerly the STAR program (Services To At-Risk youth)

The FAYS program addresses family conflict and everyday struggles while promoting strong families and youth resilience. FAYS offers one-on-one coaching or counseling with a trained professional and group-based learning for youth and parents. FAYS also operates a 24-hour hotline for families having urgent needs.  FAYS provides services to families with children 0-17 years of age.

Services Offered to Youth and Families

  • Family, individual and group counseling
  • Crisis intervention
  • Education and support groups for parents and youth that include parenting skills and stress management
  • Referrals, resources and case management
  • Child abuse prevention training

SERVICES OFFERED FREE IN CHEROKEE, FREESTONE, AND ANDERSON COUNTIES

Eligibility:

Must reside in a county of service and have a child

  • 0-5 years of age where there are no other resources.
  • 6 to 18 years of age who is still enrolled in school.

The goals of the FAYS program:

  • To strengthen and stabilize families
  • To prevent runaway, truancy and delinquent behaviors
  • To help families and youth learn to resolve crisis and develop coping skills
  • To help parents resume and maintain parental responsibility

Program Coordinator-
Janette Maldonado- Johnson
Email: jjohnson@access-center.org

Cherokee County Office:
913 N. Jackson
Jacksonville, Texas 75766
(903) 586-3175 
Fax: (903) 589-6745
Anderson County Office:
3320 S. Loop 256
Palestine, Texas 75801
(903) 723-6136
Fax: (903) 723-3628

FAYS CRISIS HOTLINE 1-877-811-1289
AVAILABLE 24 HOURS 7 DAYS A WEEK
Funding for FAYS is provided by Prevention and Early Intervention, a program of the Texas Department of Family and Protective Services.

FAYS Brochure 2020-2021

FAYS Brochure-Spanish 2020-2021

FAYS Referral 2021